Terms and Conditions

Last updated: 01/01/2026

Welcome to Alahii.com!

These Terms and Conditions govern your use of Alahii.com, an online marketplace operated in Bangladesh. By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please discontinue use of the website immediately.

1. Definitions

• “User,” “you,” and “your” refer to anyone accessing or using Alahii.com.

• “Company,” “we,” “us,” and “our” refer to Alahii.com.

• “Seller” refers to any registered merchant offering products on Alahii.com.

• “Platform” refers to the Alahii.com website and related services.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or using the platform under legal guardian supervision.

• You are legally capable of entering a binding agreement under the laws of Bangladesh.

3. Account Registration

• Users must provide accurate, current, and complete information during registration.

• You are responsible for maintaining the confidentiality of your login credentials.

• Alahii.com reserves the right to suspend or terminate accounts involved in suspicious or fraudulent activities.

4. Products & Services

• Products listed on Alahii.com are offered by independent sellers.

• Alahii.com does not manufacture or directly sell products unless explicitly stated.

• Product descriptions, pricing, and availability are provided by sellers and may change without notice.

5. Orders & Payments

• All orders placed through Alahii.com are subject to acceptance and availability.

• Prices are displayed in Bangladeshi Taka (BDT) unless otherwise specified.

• Payments must be made through approved payment gateways available on the platform.

• Alahii.com reserves the right to cancel any order suspected of fraud or violation of these terms.

6. Delivery & Shipping

• Delivery timelines are estimated and may vary due to logistics, weather, or unforeseen circumstances.

• Alahii.com is not responsible for delays caused by third-party delivery partners.

• Users must ensure correct delivery information to avoid failed deliveries.

7. Returns, Refunds & Cancellations

• Return and refund policies may vary depending on the seller and product category.

• Eligible refunds will be processed through the original payment method within a reasonable timeframe.

• Certain products (e.g., perishable items, digital products) may not be eligible for return.

8. User Conduct

You agree NOT to:

• Use the platform for unlawful or fraudulent purposes.

• Post false, misleading, defamatory, or offensive content.

• Infringe upon intellectual property rights of Alahii.com or third parties.

• Attempt to disrupt or damage the website’s functionality.

9. Reviews & Comments

• Users may post reviews and comments where permitted.

• Reviews must be honest, respectful, and based on actual experience.

• Alahii.com reserves the right to remove any content that violates these Terms or applicable laws.

10. Intellectual Property

• All website content, including logos, graphics, text, and software, is the property of Alahii.com or its licensors.

• You may not copy, reproduce, distribute, or exploit any content without prior written permission.

11. Cookies

Alahii.com uses cookies to enhance user experience, analyze traffic, and improve services. By using this website, you consent to our use of cookies in accordance with our Privacy Policy.

12. Third-Party Links

• Our website may contain links to third-party websites.

• Alahii.com is not responsible for the content, policies, or practices of external websites.

13. Limitation of Liability

To the maximum extent permitted by Bangladeshi law:

• Alahii.com shall not be liable for indirect, incidental, or consequential damages.

• We do not guarantee uninterrupted or error-free service.

• Use of the platform is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless Alahii.com from any claims, losses, damages, or expenses arising from your misuse of the platform or violation of these Terms.

15. Termination

Alahii.com reserves the right to suspend or terminate access to the platform at any time without prior notice for violations of these Terms.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of Bangladeshi courts.

17. Changes to Terms

We may update these terms at any time. Continued use of Alahii.com after changes implies acceptance of the updated terms.

18. Contact Information

For questions or concerns regarding these terms, please contact us:

? Email: support@alahii.com
? Website: https://www.alahii.com